Privacy Policy

Who we are

Lodestone Systems is a website and lead-generation service based in Fenelon Falls, Ontario, Canada. We build and operate websites and digital tools for local small businesses.

What information we collect

When you submit a form on our website (lodestonesystems.ca), we collect the information you provide, typically your name, email address, and any message you include. We use this to follow up with you about our services.

If you become a client, we collect business information needed to build and operate your website and lead system, including your business name, phone number, service areas, and branding details.

How we use your information

• To respond to inquiries and provide our services
• To build and manage your website and lead system
• To send you SMS notifications related to your account (client leads, review requests, alerts)
• To improve how we operate

We do not sell your information. We do not use it for advertising. We do not share it with third parties except where necessary to deliver the service (for example, Twilio processes SMS messages on our behalf).

Cookies

The Lodestone Systems marketing website (lodestonesystems.ca) does not use tracking cookies or advertising cookies.

The client dashboard (dashboard.lodestonesystems.ca) uses session cookies to keep you logged in. These are necessary for the dashboard to function and are not used for tracking or advertising.

Data storage

Your data is stored securely using Supabase (PostgreSQL), hosted on servers in the United States. We take reasonable precautions to protect your data but no system is 100% secure.

Your rights

You can ask us at any time to see what information we have about you, correct it, or delete it. Just reach out directly and we'll take care of it.

Contact

Questions about this policy? Reach out at [email protected].